Incident History

Thursday, April 9, 2026

major22d ago

Degraded Performance — Phones API

ResolvedApr 9, 7:16 PMauto

Automated resolution: all alarms OK for 5 minutes

InvestigatingApr 9, 7:11 PMauto

Automated detection: degraded status on Phones API

major22d ago

Degraded Performance — Phones API

ResolvedApr 9, 6:11 PMauto

Automated resolution: all alarms OK for 5 minutes

InvestigatingApr 9, 6:01 PMauto

Automated detection: degraded status on Phones API

major22d ago

Degraded Performance — Inbound Call Routing

ResolvedApr 9, 6:01 PMauto

Automated resolution: all alarms OK for 5 minutes

InvestigatingApr 9, 5:56 PMauto

Automated detection: degraded status on Inbound Call Routing

major22d ago

Degraded Performance — Inbound Call Routing

ResolvedApr 9, 4:01 PMauto

Automated resolution: all alarms OK for 5 minutes

InvestigatingApr 9, 3:55 PMauto

Automated detection: degraded status on Inbound Call Routing

major22d ago

Degraded Performance — Inbound Call Routing

ResolvedApr 9, 2:50 PMauto

Automated resolution: all alarms OK for 5 minutes

InvestigatingApr 9, 2:41 PMauto

Automated detection: degraded status on Inbound Call Routing

major22d ago

Degraded Performance — Phones API

ResolvedApr 9, 2:26 PMauto

Automated resolution: all alarms OK for 5 minutes

InvestigatingApr 9, 2:21 PMauto

Automated detection: degraded status on Phones API

major22d ago

Degraded Performance — Inbound Call Routing

ResolvedApr 9, 2:26 PMauto

Automated resolution: all alarms OK for 5 minutes

InvestigatingApr 9, 2:21 PMauto

Automated detection: degraded status on Inbound Call Routing

Thursday, April 2, 2026

major29d ago

Degraded Performance — Inbound Call Routing

ResolvedApr 2, 3:20 PMauto

Automated resolution: all alarms OK for 5 minutes

InvestigatingApr 2, 3:05 PMauto

Automated detection: degraded status on Inbound Call Routing

major29d ago

Degraded Performance — Phones API

ResolvedApr 2, 2:40 PMauto

Automated resolution: all alarms OK for 5 minutes

InvestigatingApr 2, 2:30 PMauto

Automated detection: degraded status on Phones API

major29d ago

Degraded Performance — Inbound Call Routing

ResolvedApr 2, 2:40 PMauto

Automated resolution: all alarms OK for 5 minutes

InvestigatingApr 2, 2:30 PMauto

Automated detection: degraded status on Inbound Call Routing

Tuesday, March 31, 2026

critical32d ago

Service Outage — AI Voice Agents

ResolvedMar 31, 12:25 AMauto

Automated resolution: all alarms OK for 5 minutes

InvestigatingMar 31, 12:20 AMauto

Automated detection: down status on AI Voice Agents

Thursday, March 19, 2026

major43d ago

Degraded Performance — Phones API

ResolvedMar 19, 8:46 PMauto

Automated resolution: all alarms OK for 5 minutes

InvestigatingMar 19, 8:40 PMauto

Automated detection: degraded status on Phones API

Tuesday, March 10, 2026

major52d ago

Degraded Performance — Phones API

ResolvedMar 10, 12:20 PMauto

Automated resolution: all alarms OK for 5 minutes

InvestigatingMar 10, 12:15 PMauto

Automated detection: degraded status on Phones API

Monday, March 9, 2026

major53d ago

Degraded Performance — Phones API

ResolvedMar 9, 11:00 AMauto

Automated resolution: all alarms OK for 5 minutes

InvestigatingMar 9, 10:50 AMauto

Automated detection: degraded status on Phones API

major53d ago

Degraded Performance — Phones API

ResolvedMar 9, 4:35 AMauto

Automated resolution: all alarms OK for 5 minutes

InvestigatingMar 9, 4:25 AMauto

Automated detection: degraded status on Phones API

Sunday, March 8, 2026

major55d ago

Degraded Performance — Inbound Call Routing

ResolvedMar 8, 12:35 AMauto

Automated resolution: all alarms OK for 5 minutes

InvestigatingMar 8, 12:20 AMauto

Automated detection: degraded status on Inbound Call Routing

major55d ago

Degraded Performance — Phones API

ResolvedMar 8, 12:25 AMauto

Automated resolution: all alarms OK for 5 minutes

InvestigatingMar 8, 12:20 AMauto

Automated detection: degraded status on Phones API

Friday, March 6, 2026

major56d ago

Degraded Performance — Inbound Call Routing

ResolvedMar 6, 4:40 PMauto

Automated resolution: all alarms OK for 5 minutes

InvestigatingMar 6, 4:30 PMauto

Automated detection: degraded status on Inbound Call Routing

major56d ago

Degraded Performance — Inbound Call Routing

ResolvedMar 6, 3:25 PMauto

Automated resolution: all alarms OK for 5 minutes

InvestigatingMar 6, 3:15 PMauto

Automated detection: degraded status on Inbound Call Routing